Customer Implementation Lead
Bring TECTIC into planning offices and make it part of how they work.
The role
You introduce TECTIC at architecture offices and general contractors. You prepare their data with them, train their teams, and stay with them until the software is part of daily work. What you learn there goes straight into the product.
What you will do
- Lead the introduction at each customer, from the first project to regular use.
- Prepare project data with customers: plans, models, specifications, and price data.
- Train project teams on site and online, in German and French.
- Pass customer feedback to product and engineering, specific enough to act on.
- Document results, so that new customers can see what TECTIC does in practice.
What we look for
- Experience in an architecture office, in construction management, or in BIM coordination.
- You have introduced software or new processes in planning offices or on projects, and people kept using them.
- You explain clearly, keep your commitments, and have the trust of experienced architects.
- German and French at a very high level, and good English.
Also valuable
- Experience in cost planning (BKP, eBKP-H) or tendering.
- Experience in customer success or implementation at a software company.
How to apply
Send us a few lines on what you bring to this role, with your CV or LinkedIn profile. In your email, tell us about a rollout you led and what you would do differently today.
hello@acribion.com
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About Acribion
Acribion AG in Fribourg builds AI agents that read plans, estimate costs, and prepare decisions in construction. TECTIC is our first product.